110+ B2B uniform portal solutions with 350,000+ Australian franchises staff ordering daily.
5 Years of extensive expertise in the development and implementation of web design, workflow and integration management for Australia’s largest franchises.Key Project Success:
1. Migration from in-house self managed windows servers to Azure native web app and Azure SQL. 2. Stabilised 11,000 orders per week for reliable performance vs cost ratio. 3. Automation of Active Directory/EntraID single sign on and custom business workflows. 4. Shared theme development for reusable portal deployments VS custom client specific brand designs and UX / testing delivery. 5. Collaborated with in-house stakeholders, marketing team, support team and managed outsourced developers. 6. Client sales and staff self-reporting dashboard for multi-store implementation, data tenancy and search filters delivering for 10,000s of staff and 10,000s of orders data. 7. Shipping and freight reconfiguration to resolve incorrect calculations, loss of operational costs and ease of management. 8. Zendesk API integration for custom “Help Hub” and support ticket system with outsourced team of staff. 9. Access control list customisation support dozens of staff and user roles including multi-store integration. 10. Outbound email systems for spam, bounce, design, mass sending and cost reduction for up to 250,000+ emails per month.www.totalimagegroup.com.au
Confident in business collaboration and project management! Over the past five years at Total Image Group Pty Ltd (TIG), they have demonstrated exceptional expertise in designing, developing, and implementing web workflows and integration management for more than 110+ B2B uniform portal solutions for Australia’s largest franchises. TIG’s B2B portals support over 350,000 franchise staff placing orders daily.
Tony
IT Project Manager